A 31-year-old man was charged by Chatswood Police in Sydney, near the Archer Street, shortly before 12:30 AM AEST on Tuesday (20 April).
The man was also arrested by the police, and they reported as a conflict between two EASI riders.
According to the police report and local media news, two EASI riders had a conflict in WeChat group due to the arrangement of a delivery order. There are 106 members in the group, witnessing the accident. These two Chinese riders are all working for EASI delivery, Mr. Ming finished 32 orders at that time. The delivery company claimed a $50 bonus for 33 orders per day, therefore Mr. Ming was quite angry when he found his new order disappeared from his system and asked the rider’s operator for a reason in the WeChat Group.
After the rider’s operator denied the mistake, Mr. Wei made a conflict with Mr. Ming in the group, then he also went to Ming’s home and stabbed his leg, with a 10-centimeter-long wound. Around thirty minutes later, the rider’s operator admitted his fault but had no further action for the conflict.
Riders from EASI told the journalist that, the order distribution system is the reason of the conflict, most riders have the same issues that riders will get more orders, having a good relationship with rider’s operator or any one from management team.
EASI confirmed the accident and made a statement “We have already suspended their work during the process of investigation and have contacted with local police to provide further assistance. We are also trying to contact the victim to compensate his family.” EASI also emphasized that they do not tolerate any form of violence and will strengthen riders’ training.
However, the company has not responded to the question of their responsibility, the unfair distribution system and the working permit of these two riders.
The safety issues become a hot topic in the industry. Last year three riders died within weeks of each other and Uber Eats had 74 reports of ‘serious notifiable injuries’. The committee chair, Labor MP Daniel Mookhey also expressed his worry about the injury rates. Now, with the unfair delivery distribution system by EASI, the industry needs to deeply consider what they should do to improve riders’ safety circumstance and provide a transparent system.