Infosys is one of the big guns in software handling. And on Tuesday, it said that it would provide its Telematics software to Toyota for the material handling arm. It made an official statement that Toyota gave it the responsibility.
This software solution enables Toyota to focus on improving the business performance and in boosting its productivity. This in turn will enhance Toyota’s customer satisfaction.
Infosys said that- “As the development partner for global telematics solutions, we will enable remote monitoring and diagnostic capabilities, including vehicle access control, system maintenance, condition sensing and location tracking of Toyota’s subsidiary in the US.“
Infosys already has tons of experience in this sector and is well equipped to handle Toyota’s needs. It will provide better service and improve its after sales experiences for consumers in the forklift industry.
It’s not just that, Infosys is all set on providing it with the SAP application as well. SAP provides maintenance services to the Toyota arm. It helps with smart governance and higher productivity. And this provides customer satisfaction.
Jasmeet Singh, who is the Global head of Infosys, said that Toyota took an incredibly intelligent step to transform their business. Interaction between teams is better through GTS, and it adds insight to the business.
An Orange County Toyota dealer shared the reason of Toyota behind its decision. Toyota’s arm’s chief information officer said that to combat with the customer demands upping the tech is important.
Infosys will help them give their customers a better experience. Toyota has three business divisions- The Toyota Material Handling U.S. A,Toyota Industrial Equipment manufacturing and Raymond corporation. They feel that Infosys is the best team to partner up with according to their needs.
It is no surprise that the three subsidiaries of Toyota in Indiana, New York and Muscatine produce 1500 forklifts per week.
